shop Nasal care Body care Sets & Essentials About Us
English Chevron

Shipping & Returns

Delivery Time

Typically, your order will arrive within 1–3 business days. Small orders often arrive in your mailbox the very next day. We do our best – DHL takes care of the rest.

Shipping costs

Within Germany, we ship for €3.90 — shipping is free for orders over €35.00. We deliver to the EU for €6.90, free for orders over €60.00. For orders to the UK, shipping costs €7.90, free for orders over €70.00. We ship to the USA and the rest of the world for €8.90, free for orders over €75.00. The exact shipping costs for your destination country will be displayed at checkout.

Shipping service provider

We ship exclusively with DHL. After dispatch, you will receive a tracking number via email — so you always know where your order is.

Not at home?

No problem. Small orders are delivered directly into the mailbox. For larger parcels, DHL leaves a notification card or delivers to a neighbor or a nearby parcel shop.

International Shipping

We ship worldwide. Delivery times and shipping costs vary by destination country and will be displayed at checkout.

Returns

Not satisfied? No problem. Just write to us at [insert email] — we'll take care of it. Returns are possible within 30 days of receipt. The goods must be unused and returned in their original packaging.

Money-back guarantee

We stand behind our products. If you're not satisfied with your order, we'll refund the full purchase price — no questions asked.